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Delivery & Returns
Delivery & Returns
Delivery info
With the exception of express deilvery (for which there is an additional charge), the majority of our orders are sent via Royal Mail standard services and therefore, whilst we make every effort to ensure orders are dispatched in a timely fashion, on rare occasions delivery may be delayed due to factors outside of our control. As such, delivery dates provided for non-express orders are ESTIMATED not guaranteed.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
Alison Moore Designs
Orkney, GB