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Delivery & Returns
Delivery & Returns
Delivery info
Please kindly note that all standard / free delivery times are estimated. All standard orders are sent by Royal Mail First Class 'Signed For', and require a signature upon delivery. Packages may occasionally be subject to unforeseen delivery delays due to adverse weather conditions or unusually high volumes of mail, etc.
Express services, including 'Two Day Express Delivery' / 'Express Next Day' / 'Saturday Delivery' are guaranteed, and sent via Royal Mail's guaranteed services.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.