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Delivery & Returns
Delivery & Returns
Delivery info
Please be aware that as these are being posted, the parcel is completely out of our hands once posted. We aren’t responsible for any breakages. We package the parcel with enough padding and we add fragile labels. Please bear this in mind when ordering. By ordering, you accept that we will not offer refunds for any very rare breakages. We also recommend you order a couple of extra biscuits than the number you need.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.