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Delivery & Returns
Delivery & Returns
Delivery info
As each letter is handmade to order please allow 7-14 days before dispatch. I aim to get all orders posted within 7 days but in busier times this may be longer. If there is a delay I will let you know.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.