Welcome to the Crafteratti, a multi award winning British Brand, and the alter ego of designer Jacqui Pearce.
We started our brand journey in 2004.. with a collection of supersize knitwear call Granny Knits. Since then our studio has established a reputation for innovation and adding a modern spin to classic craft & design. Best known for our Supersize Cross Stitch, Knits and Embroidery, we also love to experiment and have an award winning art collection of poems and prints too, as well as lifestyle homewares and ethical clothing.
Our design signature.. simple, supersize, colourful and joyful.
Jacqui has written 6 craft books and is the creative force behind our products. We believe everyone can be crafty, and all our kits are beginner friendly.
We are based on our old farm near the book town of Hay On Wye and all of our products are ethically sourced our own yarn is spun and dyed in the UK and we design and make everything in house.
We are also NOTHS Ambassadors for Wales.
We hope you love what we do
Jacqui and The Crafteratti
Books written (or contributed to) by Jacqui
SUPERSIZE STITCHES (UK)
BIG STITCH CROSS STITCH (USA)
STITCH CLUB VOL 1 (UK)
FIFTY SHADES OF STITCHING (UK & USA)
STITCHING ADVENTure (UK)
STITCH CLUB VOL 2 (2020)
SHAPE UP YOUR BUSINESS - by Notonthehighstreet.com founders Sophie Cornish and Holly Tucker. As one of the first partners on NOTHS, Jacqui was asked to contribute her words of advice along with 8 other partners.
MATERIAL WORLD - Perri Lewis - Perri enlisted the help of experts in the world of art, craft, design and fashion to share their knowledge and advice, including Rob Ryan, Emma Bridgewater, Grayson Perry, Philip Treacy, Tatty Devine, and Tracey Emin. Jacqui Pearce featured as the stitch expert.
We dispatch Monday to Friday (and may be flexible in school holidays!) usually within 1-2 business days
All of our KITS and larger goods are shipped via TRACKED 48 as standard
All ART PRINTS and smaller items are shipped via FIRST CLASS
International items are sent TRACKED and SIGNED where available. This usually takes 5-10 days depending on destination but is not guaranteed.
We offer express via TRACKED 24 which is a signed service. We can offer special delivery too.
Please note with ALL deliveries, we ship in good faith on time and rely on third party delivery companies to ensure that the parcels reach you in good time and tip top condition as per their displayed dates.
Over Christmas and Holidays when the office is closed, we set the standard delivery time to 10-14 days to allow for the closures and non dispatch days with our packers. We cannot be held responsible for late delivery due to third party delivery companies.
Personalised are normally dispatched within 2-5 days. Framed / Bespoke items are made to order and so can take extra time after the dates quoted depending on demand. It is normally 5-10 working days extra.
Should you require a secure delivery date we recommend one of the express options which are tracked and signed for. Please make sure someone will be there to take delivery or we reserve the right to charge for redelivery. All framing is sent via courier
A4 Art Prints are sent in a gift envelope which should fit through letter boxes. A3 and larger prints are sent wrapped and rolled.
Express items cannot be delivered to a PO Box, although we do ship to BFPO boxes.
Please be sure you quote a delivery address where someone can sign on kits and larger goods... if goods are returned to us due to non collection - we reserve the right to charge for redelivery of the item.
Frames are an additional 7 days on top of advertised delivery. We CANNOT offer framed goods on express unless pre agreed for an extra fee. We also do NOT ship framed items internationally.
If you have not received your goods within 7 days of the dispatch advice please let us know, so that we may process a claim and organise replacement if necessary.
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
Crafteratti Returns C/O, Pentre Fothan, Llandilo Graban, LD2 3JF, GB
Due to their nature Personalised / Made to order items and framing are non returnable.
Any returned items need to be in a saleable condition. We cannot accept returns/refunds on opened gift wrap services. We also cannot accept returns on kits which have been opened, as they need to be in a saleable condition and not opened for us to process the return. This includes kit packaging. If in doubt - please just ask
Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: GB 143 2833 28