Welcome to the Crafteratti, a multi award winning British Brand
We started our brand journey in 2004.. with a collection of supersize knitwear call Granny Knits. Since then our studio has established a reputation for innovation and adding a modern spin to classic craft & design. Best known for our Supersize Cross Stitch, Knits and Embroidery, we also love to experiment and have an award winning art collection of poems and prints too, as well as lifestyle homewares and ethical clothing.
Our design signature.. simple, supersize, colourful and joyful.
We are based on an old farm near the book town of Hay On Wye and all of our products are ethically sourced our own yarn is spun and dyed in the UK and we design and make everything in house.
We hope you love what we do
Award Winning British Design
We are based on the wild Welsh borders, surrounded by sheep and appreciate the journey from Field to Finish. The local industry has been in decline for many years and our has been working on research, lobbying and development projects in the sector.
We are passionate about modern crafts and design and work with heritage British components and local companies. Everything we create has a British provinence, from the British wool in our cross stitch kits, to the classic British steel needles we use to sew. Even our bags are printed in our own farm based studio.
We are Conscious Crafters and you can be assured of our heritage and we are still a small family business.
All our wool is British dyed and spun .. created just for us. We design all of our kits in house and our founder has also published over 10 books and bookzines on crafts.
We dispatch Monday to Friday (and may be flexible in school holidays!) usually within 1-2 business days
All of our KITS and larger goods are shipped via TRACKED 48 as standard
All ART PRINTS and smaller items are shipped via FIRST CLASS
International items are sent TRACKED and SIGNED where available. This usually takes 5-10 days depending on destination but is not guaranteed.
We offer express via TRACKED 24 which is a signed service. We can offer special delivery too.
Please note with ALL deliveries, we ship in good faith on time and rely on third party delivery companies to ensure that the parcels reach you in good time and tip top condition as per their displayed dates.
Over Christmas and Holidays when the office is closed, we set the standard delivery time to 10-14 days to allow for the closures and non dispatch days with our packers. We cannot be held responsible for late delivery due to third party delivery companies.
Personalised are normally dispatched within 2-5 days. Framed / Bespoke items are made to order and so can take extra time after the dates quoted depending on demand. It is normally 5-10 working days extra.
A4 Art Prints are sent in a gift envelope which should fit through letter boxes.
Express items cannot be delivered to a PO Box, although we do ship to BFPO boxes.
Please be sure you quote a delivery address where someone can sign on kits and larger goods... if goods are returned to us due to non collection - we reserve the right to charge for redelivery of the item.
Frames are an additional 7 days on top of advertised delivery. We CANNOT offer framed goods on express unless pre agreed for an extra fee. We also do NOT ship framed items internationally.
If you have not received your goods within 7 days of the dispatch advice please let us know, so that we may process a claim and organise replacement if necessary.
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
Crafteratti Studio, Home Fire Farm, Powys, LD2 3JF, GB
Due to their nature Personalised / Made to order items and framing are non returnable.
Any returned items need to be in a saleable condition. We cannot accept returns/refunds on opened gift wrap services. We also cannot accept returns on kits which have been opened, as they need to be in a saleable condition and not opened for us to process the return. This includes kit packaging. If in doubt - please just ask
Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: GB 143 2833 28