You Lit Up Our Lives Remembrance Candle And Gift
Sold by Lollyrocket Candle Co from Northants, GBReviews
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Overall product rating
5 out of 5
Delivery & Returns
Delivery & Returns
Delivery info
>> ORDER & DELIVERY INFORMATION <<
As per the estimated delivery date on your chosen product at time of ordering, please note that our candles are handmade so it can take up to 3 working days to process orders prior to dispatch – below is a guide for estimated delivery schedules:
Standard Delivery: Up to 3 working days processing time plus up to 3 working days for delivery*
Express Delivery: Up to 3 working days processing time plus 1 working day for delivery*
Please note that we will always make & dispatch orders as quickly as we are able to and will shorten processing times wherever possible.
You will receive a tracking link when your order is dispatched so that you may keep up to date with your delivery.
Please always refer to the original estimated delivery date on your order confirmation email as this is the date we will work to for delivery.
*Although we have found it to be very rare, there will always be the possibility of delays once orders are in the hands of Royal Mail and we would kindly ask for your patience in these exceptional instances.
If, after checking your original order confirmation, you believe your delivery date has passed and you have not yet received your order, refer to your tracking link for the latest information and if you understand there to be an issue, please get in touch via the NOTHS messaging system to let us know.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.