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Delivery & Returns
Delivery & Returns
Delivery info
IMPORTANT CHRISTMAS 2020 DELIVERY INFORMATION: Please note that we are sending everything via Royal Mail second class post. Theoretically this should only take 48 hours but due to the pandemic there are a number of issues with local sorting offices throughout the country. On a few rare occasions this can cause delays of up to three weeks. If you would like to ensure your item is with you in plenty of time, please choose DPD tracked delivery in the dropdown.
Due to the personalisation of this book, express delivery is not available.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.