Christmas Cheesy Wreath

We advise to be in for your chosen delivery date. If no one is in, the package will be handed to a neighbour. Failing that, delivery will be left in a safe place. This is because all our products contain fresh produce & cannot be couriered back to us. We are not responsible for the product once left in a safe place or with a neighbour.

We don’t deal with delivery logistics for overnight deliveries, therefore once we ship our products, if any issues or problems occur, it’s the customers responsibility to resolve directly with the courier. Please note that within the overnight parcels industry it is an accepted business risk that a very small percentage of consignments fail, incidents of late delivery and misroutes (via a third party) are more common than those of a same day courier service especially those that are of a time-critical nature. It is not our responsibility to ensure that parcels arrive on time. Our delivery packaging guarantees items will remain food safe for 24-48 hours (our strongly recommended shipment window). Customers are advised to remove the products from their packaging and to refrigerate products ASAP after receipt of delivery.

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.