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Delivery & Returns
Delivery & Returns
Delivery info
DELIVERY & OTHER IMPORTANT INFORMATION:
Please note this is a heavy/bulky item, the courier might need a hand to off load the other side. This is sent with the legs unattached, they will need to be bolted onto the table. A 17mm spanner is supplied with each order so no tools are required, a second person is needed to assist in installing legs and turning table around once assembled. It only takes about 5 mins max to assemble.
MAKING UP ORDER:
Please note most items are made to order, which generally takes about a 5days/1week currently. As soon as the order is made up and ready to be dispatched, we will message courier and tracking details. We will need an email address and telephone number for the courier company to send you notifications of delivery as well as getting in touch in case of any problems. Please note also, these are bespoke and made to order. Once ordered we are unable to accept any returns due to mis measuring, incorrect colour choice etc. please ensure you are happy with the product before purchasing.
DELIVERY:
We currently only deliver to mainland UK. We cannot deliver to:
Northern Ireland
Highlands
Islands
Some Scottish postcodes (please enquire if unsure)
Please note that there are postage/delivery surcharges to certain areas. Please see the map in the images. Anything which is not RED will incur additional fees. Please note that these fees are applicable to certain postcodes in London too. Please enquire prior to ordering.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
