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Delivery & Returns
Delivery & Returns
Delivery info
Free UK mainland shipping on all orders over £30!
We aim to deliver personalised gifts within 3 or 5 days with DPD.
DPD will provide you with a one-hour delivery window – so you don’t have to wait in all day.
If you wish to reschedule, DPD allows you to:
- Select an alternative delivery date
- Opt for delivery to a nominated neighbour
- Have the parcel left in a specified safe place
- Collect from your local DPD Pickup Shop
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
Porter and Woodman
Stourbridge, GB