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Delivery & Returns
Delivery & Returns
Delivery info
We know how important it is for your parcel to arrive fast and safe.
All Punk & Poodle orders are sent by Royal Mail Tracked 48Hr unless otherwise stated. This is a fully trackable service that allows you to check progress of you order on every stage of its journey. A tracking number will be provided to you on our dispatch notifications.
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Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.