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Overall product rating
4.9 out of 5
Delivery & Returns
Delivery & Returns
Delivery info
Unfortunately, we are unable to ship to Australia due to their strict customs regulations.
Since Brexit we're still sending and delivering orders to the EU. Orders under 150 euro value should not be charged duty. However. each EU country does have their own VAT rules - most destinations (the current exceptions being Norway, Sweden and Denmark where VAT will be charged on all our products regardless of value) have a minimum order value of approx. 20 euros (i.e. more than the value of our monthly subscription boxes) where only orders above that value will incur any VAT charges.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.