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Delivery & Returns
Delivery & Returns
Delivery info
All our other goods require an Adult signature upon delivery. If the recipient is not there to receive a parcel the carrier will deliver to an immediate neighbour or alternatively leave a card with contact details so that redelivery or collection can be arranged. If the carrier doesn’t receive a response to the card, they will return the gift to us after 4-5 working days.
Age verification required on delivery or collection: To confirm the recipient is over 18 years of age, valid photographic ID with a date of birth will be required upon delivery or collection.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
Virginia Hayward
Dorset, GB