Appleyard London

We reserve the right to change all or some of the contents or packaging to provide an item of equal or greater value without notice. All products are subject to availability. Products may be delivered in bud to ensure longer life. Bouquet contents may be harmful if eaten or cause skin irritation.

Flower Care: Roses are shipped with guard petals intact to protect the flower during transit. Upon receipt please remove any brown, dark or discoloured outer guard petals

Cancellation can only be accepted if received 48 hours before the requested delivery date. Orders placed or cancelled on Saturdays, Sundays or Bank Holidays will be treated as having been received by us on the following working day. For practical reasons, flowers are non-returnable.

Due to their nature, these offers are subject to availability. In the event of supply difficulties, we will substitute flowers or packaging of equal quality and value.

Fresh flower cancellations and changes are possible up to 48 hours prior to delivery however due to the perishable nature of many products you are advised to make any complaint within 1 working day of the delivery date of your products.

We reserve the right to cancel the contract between us if

- We have insufficient stock to deliver the products you have ordered

- The price or description of the products was listed incorrectly due to a typographical error or an error in the pricing information received by us from our suppliers.