Creatively Personal
Dear Friends
We believe that being part of a family, whatever that word means for you, is one of the most rewarding things we can do during our time on this planet. Whether your family is made up of friends, lovers, parents, siblings or children, families require patience, compassion, and a whole lot of work. Our products are designed to allow everyone, no matter what their family make up, to celebrate this chaotic, glorious and often complicated but always rewarding form of love.
Innovating Journals, Books & Stationery since 2007.
thank you
DELIVERY
STOCK ITEMS
UK orders received before 12am (Monday - Friday) are picked and packed the same day and shipped via Tracked Royal Mail, which has an expected delivery of 2 working days.
Overseas orders received before 12am (Monday - Friday) are picked and packed the same day and shipped via Tracked Royal Mail, where delivery timescales depend on delivery location. Please check on the Royal Mail website before ordering.
MADE TO ORDER
UK Made To Order (including personalised) gifts are handmade and take 3 working days and are shipped via Tracked Royal Mail, which has an expected delivery of 2 working days.
Overseas Made To Order (including personalised) gifts are handmade and take 3 working days and are shipped via Tracked Royal Mail, where delivery timescales depend on delivery location. Please check on the Royal Mail website before ordering.
Personalised foil blocked gifts take a little longer due to the foiling process and take 6 working days.
ORDERING MULTIPLE ITEMS
If you order a Made To Order gifts at the same time as a Stock item gift then these will be shipped to you in separate parcels to the timescales outlined above.
CHRISTMAS
Our last order dates, to ensure they are with you for Christmas, are:
• Made To Order (including personalised) products is Sunday 18th December.
• Stock products is Wednesday 21st December
PACKAGE & POSTAGE
All our products are sent out as letters or parcels and they rarely go missing as we use a tracked service however, if your order hasn't arrived within 3 working days of the expected delivery please check to see if you have been left a card. However, should your order fail to turn up, or there is a problem with it, please do contact us through your order as we will be delighted to help sort this for you.
CHARITABLE SUPPORT
Each year we support 2 key charities, so we are unable to support requests for charitable donations.
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
Studio 100, The Old Leather Factory, Glove Factory Studios, Holt, Wiltshire, BA14 6RJ, GB
Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: 909548492
Reviews
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Press Comments
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