Hey, Thanks for stopping by! Looking to get to know the Gardner Family a little more? Keep on reading..
We are the Gardner Family, our Northampton bakery first opened in 1910. Since the early 70s (we think!) we have been selling our town-famous duck & rabbit shortbread cookies, and since then our designs have evolved into what we create now - but our family recipe has stayed the same.
After lots of requests from those who had moved away from our town, the fifth generation of the Gardner family decided it was time to start our next venture, and here we are. Gardners Cookies, posting delicious shortbread cookies across the UK, was established 2018.
We bake all of our cookies fresh to order, they are then hand iced by our team before getting packed up and sent out through the post. We use local ingredients where possible (our flour is milled just down the road from us, from another family business) and we use biodegradable & recyclable packaging where we can.
Our soft, yummy iced shortbread cookies are designed to fit most letterboxes!
We dispatch in 2-5 working days, our working days are Tuesday-Friday 10am-3pm.
This is plus Royal Mail's postage estimates, see below:
Standard postage: Royal Mail 48 (2-5 working days, not tracked) - FREE
Upgrade postage: Royal Mail 24 Tracked (1-2 working days, fully tracked) - £2.95
Delivery estimates set by Not On The High Street are ESTIMATES only, your order may arrive after the dates provided due to reasons out of our control (eg. Royal Mail delays or strikes).
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
Gardners Bakery Ltd, 85 Harborough Road, Northampton, NN2 7SL, GB
We will make every effort possible to ensure your cookies exceeds your expectations. However, in some instances the finished product may differ slightly due to the fact that each cookie is individually hand made and cookies may vary from the photos in design and colour. At all times we will endeavour to delight you with our quality of products and services.
We try our best to package our cookies so they arrive to you in one piece, however slight damages may occur as they are a freshly baked cookie. Fragile designs may snap/break, please be aware of this before ordering. Unfortunately we cannot refund cookies where minor damage has occurred during transit, eg slight broken edges.
We aim to send out our cookies as soon as possible, however during busy periods this could be up to 5-7 working days. We will send out our delicious cookies to you in a timely manner, and they may take up to 14 days to be delivered to you by the postal service. Once we hand over your order it is out of our hands - unfortunately we can't hand deliver them ourselves over the UK, we have to rely on our lovely posties at Royal Mail.
Please order your cookies well in advance for parties or events to avoid disappointment, as once we have dispatched the orders, we have no control over the delivery process. All of our products keep well for up to 2 months from when you order, if stored in original packaging at room temperature out of direct sunlight.
These terms and conditions are governed in accordance by the law of England. They may be changed at any time due to changes in our business or the governing law.
Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: 811872827