With us it's personal! We're a studio based design team based in Yorkshire offering first class products with a personal twist.
Hot Dot Laser is a custom laser cutting company who specialise in personalised products for the home. We currently offer a range of items including personalised chopping boards, hand tools and wall letters.
We are a friendly and well trained team within the design industry and will only send you great quality products.
We will also fullfill any extra requirements by you and help make your products match to exactly how you want them.
Hot Dot Laser is run by three entrepreneurs who have all been interested and involved in the design industry since leaving school. During this time they have collectively gained vital experience which now contributes to Hot Dot only producing top quality products.
We aim to deliver our items for the estimated delivery date but can sometimes run over the allotted time due to unforeseen circumstances. Although it is rare it can happen.
We also cannot remake items that are spelt wrong for free as this is down to the customer to make sure the spelling is correct beforehand.
We use two forms of shipping for your items. Royal Mail on a first class service. This is for all items under 1KG
Any items over 1KG or express will be shipped using a next day tracked DPD service.
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
THE STUDIO, compton street, York, North yorkshire, YO30 6LE, GB
almost all of our items are personalised meaning they are made to order. Once the item has been engraved theres a very low chance we can amend the item to be reused. With this in mind refunds can only be granted once we receive the item back to ensure the faults are our own.
If spelling is wrong we are not held liable as we only copy and paste what the customer types when placing the order. If we are unsure we will double check with the customer but can cause a delay with item being engraved and therefore delay delivery times.
Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: GB237237996