LETTERBOX SWEETS

Terms & ConditionsLetterbox Sweets on Not On The High Street

1. Introduction

Welcome to Letterbox Sweets! These Terms and Conditions govern your purchase of our products through Not On The High Street (NOTHS). By placing an order via NOTHS, you agree to be bound by these terms. Please read them carefully before making a purchase.

2. Definitions

"We," "us," "our" refer to Letterbox Sweets.

"You," "your" refer to the customer purchasing through NOTHS.

"Products" refer to all confectionery items available for sale on NOTHS.

"NOTHS" refers to Not On The High Street, the intermediary website hosting our store.

3. Ordering Process

Orders must be placed via NOTHS. By placing an order, you confirm that all details provided are accurate.

All orders are subject to availability. If a product is unavailable, we will inform you via NOTHS and offer an alternative or a refund.

We reserve the right to refuse any order at our discretion.

4. Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable.

Prices may change at any time without prior notice.

Payments are processed securely through NOTHS. We do not collect or store your payment details.

5. Delivery & Shipping

We aim to dispatch orders within the timeframe specified on our NOTHS store.

Delivery times are estimates and may vary due to circumstances beyond our control.

We are not responsible for delays caused by couriers, postal services, or unforeseen events.

If a delivery is lost or damaged, please contact us via NOTHS, and we will work to resolve the issue.

6. Returns & Refunds

Due to the perishable nature of our products, we do not accept returns unless the items are faulty or incorrect.

If you receive damaged or incorrect items, contact us via NOTHS within 48 hours of delivery with photographic evidence.

Refunds or replacements will be issued at our discretion and processed via NOTHS.

7. Product Information & Allergens

We make every effort to ensure product descriptions, images, and ingredients are accurate.

Ingredients and allergen information are provided, but cross-contamination may occur. Customers with allergies should exercise caution.

We are not liable for adverse reactions due to allergens or ingredients.

8. Promotions & Discounts

Any promotional offers or discounts are subject to availability and may be withdrawn at any time.

Discount codes provided by NOTHS must be applied at checkout and cannot be used in conjunction with other promotions unless stated.

We reserve the right to refuse discounts if we suspect misuse.

9. Intellectual Property

All content, including text, images, logos, and branding on our NOTHS store, is our intellectual property.

You may not reproduce, distribute, or use any content without our written consent.

10. Privacy Policy

Your personal information is handled in accordance with NOTHS's Privacy Policy.

We do not share your details with third parties except where necessary to fulfil your order.

11. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products purchased via NOTHS.

Our total liability shall not exceed the value of your order.

12. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms & Conditions

We reserve the right to modify these terms at any time.

Any changes will be updated on NOTHS, and continued purchases constitute acceptance.

14. Contact Information For any queries regarding these terms, please contact us via our NOTHS store.

Thank you for shopping with Letterbox Sweets on Not On The High Street