Luck and Luck
Since Mar 2025 / 0 reviews
This partner has a rating of 0 stars
About Luck and Luck
Luck and Luck are a small family business that specialise in personalised gifts, wedding accessories and party decorations
Luck and Luck is the creation of husband-and-wife team Holly and Matthew Luck, who started the business after identifying a gap in the market for wedding decorations and accessories following their own wedding in 2008. Holly’s love for gifting, decorating, and celebrating life's special moments inspired the couple to build a business that caters to all occasions.
We specialise in customised items for a wide range of celebrations—weddings, Christmas, christenings, corporate events, Eid, Diwali, and everything in between. Our business is built on a shared passion for providing unique, beautifully crafted products combined with exceptional customer service, all at affordable prices.
We take pride in being a family-run business, built on strong family values that guide everything we do. Our small, dedicated team is like an extension of our family, each member playing a valuable role in delivering the high level of care and attention that our customers have come to expect.
Our Products
Delivery
**IMPORTANT INFORMATION PLEASE READ BEFORE ORDERING**
UK deliveries - Standard delivery is 2nd class and can take between 2 and upto 14 days and 7 days for 1st class. During November and December this could take longer due to the peak season.
We do advise if an item is needed within the next 2 weeks that you order on a guaranteed service as Royal Mail 1st/2nd class is NOT guaranteed and can take longer than estimated.
We always suggest upgrading for a courier or tracked option at checkout to ensure you are not disappointed.
We DO NOT guarantee delivery by a certain date for 1st/2nd Class - the dates provided are ESTIMATES only, they do not take into account the peak season and any delays.
UPS Service UK - is a 1- 2 day service Monday to Friday. They do not deliver on Saturdays. Someone must be in to take delivery otherwise it gets returned to a UPS access point and must be collected.
Royal Mail Next Day is for orders placed by 12 noon Monday - Thursday for delivery before 4pm and someone must be in to take delivery. Friday orders are for delivery on Monday. We cannot guarantee that Royal Mail will deliver on a Saturday. Someone must be in to sign for the delivery otherwise it will get returned to the delivery office.
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Returns
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Returns Address
Luck & Luck, The Old Shed, Toad Hall, Filham, Ivybridge, PL21 0LR, GB
Terms and Conditions
Once an order is designed and made it is not possible to cancel.
Personalised items are non returnable
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Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: GB127381025