Lucy Wagtail | Storefront | notonthehighstreet.com
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Welcome to Lucy Wagtail

Made in Scotland, Lucy Wagtail brings the perfect combination of substance and style to the world of soft furnishings.

Creative and innovative, Lucy Wagtail aims to bring sustainability and unique style to the world of soft furnishings. We design unique fabrics in-house, making these exclusive to our customers.

Designing and manufacturing since 2014 when Irene decided to merge her passion for creating with business, Lucy Wagtail has remained a family affair, with the brand being named after Irene's beloved Cocker Spaniel, Lucy and Irene's daughter, Ashleigh joining the business in 2020 and designing a range of fabulous printed fabrics.

Please get in touch should you have any queries.

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Reviews

  • "Amazing customer service! Quick delivery and I made a mistake and the owner was incredibly helpful and sorted everything for me so quickly! Very friendly and such a lovely lampshade! It was a very well received gift for a friend! Would definitely recommend ??"
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    Unknown

  • "I love Harris Tweed and this did not disappoint for my collection. Am amazing customer service when I ordered the wrong size and it was not a problem to change. Quick and efficient delivery and very well packaged. Thank you!"
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    Unknown

  • "I ordered two lampshades to go either side of the bed. They are absolutely beautiful. The fabric is amazing and match up perfectly as a set. I love them!"
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    Unknown

  • "Thanks so much for an excellent service and beautiful well made shades. Irene was so helpful and replied to my messages so promptly. Would highly recommend ordering from them"
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    Unknown

Press Comments

"Based in the Highlands, Irene Massey hand makes lampshades of all shapes and sizes. Breathing new life into lampshades. "
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Nov 2020

The Herald

"Lucy Wagtail hand makes a wide range of lampshades to suit clients taste and decor. Lampshades make fabulous and long lasting gifts. "
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Nov 2021

Country lifestyle

Delivery

Orders are generally ready for dispatch within 10 working days. Our fabrics are printed to order to reduce fabric waste. Please allow extra time around busy periods such as Christmas.

Orders are dispatched by 2nd Royal Mail. Larger parcels may also be sent using our partner courier or Parcelforce. The delivery of parcels is tracked and parcels may require a signature on delivery.

In accordance with estimated transit times quoted by Royal Mail, 2nd class parcels transit in 3-5 working days and 1st class 2-3 working days. Please select the correct shipping option when placing your order.

International parcels are sent through Parcel Force.

We try to minimise the use of plastics in our shipping and most of the materials we use can be re-used or recycled, on occasion we may use plastic bubble wrap for void packing, this is usually material that we have received in packaging received in our own deliveries and are re-using. We avoid introducing new plastics into our packaging.

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Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Lucy Wagtail, Bracadale, Upper Knockbain, Dingwall, Highland, IV15 9NR, GB

Terms and Conditions

We aim to keep our product information as up-to-date and as accurate as possible. Please keep in mind that these are subject to change. Some of our products require our customer to select size, colour or style variations. We try our best to ensure that the colours and fabric designs on our listings are displayed as accurately as possible. However, display on individual monitors or screens may show colours differently and we encourage our customers to request a free fabric sample, to ensure it meets their expectations.

Pattern Placement: As each product is individually handmade to order, the exact positioning of the fabric pattern may differ from the photograph on our website and from item to item.

We cannot confirm the availability of the options selected within the product description (i.e. different lampshade or cushion types/sizes) until the order has been placed – if we cannot fulfil the order or if your order incurs a delay we will notify you by email or phone. In the instance of a cancelled order, a full refund will be given.

Lucy Wagtail reserves the right to remove or edit products from this platform at any given time.

We also have an eco-friendly board option for our hard bodied lampshades. Any fabrics adhered to this will be sprayed to ensure fire safety and as recommended by Trading Standards. 100% wool fabrics such as Harris Tweed and Abraham Moon fabrics and inherently fire resistant.

We advise using modern LED lightbulbs with all of our products, this reduces energy used and heat generated inside your lampshade.

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Registered VAT No.: GB356420114