mooks design

Proofs:

Electronic PDF proofs will be created for you to check following completion of order. Proofs are produced for the client to check the layouts — design and wording etc — prior to printing. Mooks Design Limited cannot be held responsible for any typing, spelling or image errors noticed after the proofs have been checked and client approval given. Any amendments required must be submitted via notonthehighstreet.com. Any amendments made after final approval and printing will be charged accordingly.

Copyright:

All designs on this site are the sole property of Mooks Design Limited and are protected by copyright. They may not be reproduced in any form without the permission of Mooks Design Limited. Any improper or illegal use of the designs will be pursued.

Prices:

All prices are subject to change without notice. Once your order has been confirmed and your invoice paid, however, the prices are secure. The price includes the typesetting, proofs and printing. Orders will be taken as acceptance of the terms and conditions shown on this website.

Colour Variation:

Due to the bespoke nature of the printing small variations in colour may occur. For orders that are printed in separate batches or split over a time period, there is always a possibility of colour variation or print discrepancy. This is due to items being printed using different equipment or ink batches. Whilst we would always endeavour to get an exact colour match, please be aware that there is a possibility that items may not be identical in respect of colour and print quality. Please be aware that payment for colour discrepancies will not be refunded.

Returns:

For all personalised products that are made to order, we cannot offer an exchange or refund. Only damaged or faulty goods can be returned for refund or exchange. For all standard (non-personalised) items please refer to the standard notonthehighstreet.com terms and conditions.

Cancellations, Loss or Damage:

We are responsible for your goods until they are delivered to your door and signed for. We only deliver goods to the address on the original order and goods will not be left without a signature. You are responsible for the goods when they have been signed for and accepted. After acceptance, any loss or damage to the goods shall be at your risk. Please be aware that Mooks Design Limited cannot be held responsible for any loss or damage once an order has been despatched and signed for.

These terms and conditions are subject to change at any time without prior notice to you and do not affect your statutory rights.