Mutts & Hounds

Orders will be sent using Royal Mail or our chosen courier service for larger items (dog beds & Carrier). We aim to dispatch all goods within 2 working days. Please note that goods will not be dispatched on weekend, bank holidays or any other public holiday. When goods are in stock please allow 3-5 working days for delivery. We process orders Monday-Friday excluding bank holidays, confirmations of orders and replies to any queries will be dealt within this times. If the goods are not in stock, we will give you an estimated time of delivery when you place the order. For Europe and Worldwide please allow 2 weeks for delivery. Any time or date stated for delivery is an estimate only. Mutts & Hounds makes every effort to dispatch goods on time, but does not accept liability for failure to deliver within the stated time. All couriered parcels will need to be signed for, the customer must state a delivery address where someone will be present. In the event that no one is available to sign for the goods, the carrier will leave notification of their delivery attempt with the necessary redelivery information.