We pride ourselves on creating the most delicious, baked to order, luxury cookie pies and cookie cakes for all occasions!
My name is Claire and I am the owner of My Cookie Pie UK, which is a home-based business run from my family kitchen in the village of Liphook, Hampshire.
So where did this all start? I gave up a successful career in HR many years ago to raise my two boys, Freddie and Harry. As they are now teenagers, I've increasingly found myself with more time on my hands but I lacked the confidence to return to work after such a long break. I therefore busied myself with hobbies such as baking, photography, crochet, digital art to name a few!
I often thought about baking more seriously but never took the leap into business as I was concerned about it being an over-saturated market. However, I realised that cookie pies (our family's favourite baked treat) were lesser known, and so versatile in terms of flavour, that I finally decided to take the plunge and set up My Cookie Pie UK!
DELIVERY UK MAINLAND (EX SCOTTISH HIGHLANDS):
Free (UK Mainland) DPD next working day, tracked delivery with a 1-hr time slot. Saturday upgrade available at an extra cost of £10.95.
Due to their deep fillings, cookie pies are baked in the evening and left to set overnight before dispatch the following day. Therefore, orders placed before 11am are usually delivered within 2 working days (allowing for baking and delivery) and orders placed after 11am are usually delivered within 3 working days. However, during busy periods such as Valentines, Mother's Day, Father's Day, Easter and Christmas these timelines may be extended.
Our products are delivered by DPD's next working day service, which is extremely reliable. You will receive full tracking information on the email/mobile number if you have provided these details. We cannot accept responsibility for delays incurred by our delivery provider as these are outside of our control but we will do our best to resolve any issues that you encounter.
As we dispatch Monday to Friday, deliveries requested for Monday will be dispatched on Friday. Occasionally, DPD deliver Monday deliveries on a Saturday. If this is the case, we recommend you place the unopened cookie pie in fridge until you're ready to eat it. If a Saturday delivery is requested but the appropriate delivery rate is not selected, then delivery will be made on the Friday or the Monday, dependent upon when the order was placed.
DELIVERY TO NORTHERN IRELAND / SCOTTISH HIGHLANDS:
Unfortunately, we do not deliver to Northern Ireland. There are increased delivery rates to other UK Islands. The following postcodes are considered by DPD as Scottish Highlands and as such will need to be booked through our Scottish Highlands delivery service due to the extra costs involved. Delivery to the Scottish Highlands will take 2 days.
AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
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Treetops View, Pinehurst Road, Southampton, SO16 7FZ, GB
All orders are quality checked at the point of dispatch. My Cookie Pie UK cannot accept responsibility for any subsequent damage caused through transit, delivery, weather or any other aspect beyond our control. All orders are delivered using a reputable shipping provider, any delays to this service or lost packages are out of our control and as such, we cannot take responsibility for this.
All information provided at the point of order with My Cookie Pie UK will be deemed as correct. My Cookie Pie UK cannot take responsibility for the provision of incorrect/inaccurate information.
All My Cookie Pie UK products are made in a kitchen that handles ingredients that contain TREE NUTS, PEANUTS, EGGS, WHEAT, SOYA, MILK, LACTOSE, SESAME and BARLEY. Allergen and ingredient information is provided on the product page and it is the customer's responsibility to check this information prior to placing an order.
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Registered VAT No.: GB387061087