Parcel London | Storefront | notonthehighstreet.com
Love, Delivered

About us

Love, delivered.

We're there for when you can't be. Connecting you to the people that matter most through beautiful, useful and memorable gifts. Lovingly handpicked and carefully hand wrapped. Whether you need one gift for a special someone or thousands for a corporate project, we've got you covered.

All messages are hand written, to add a personalised touch for your special recipient. Whether it is a birthday treat, a thank you gift or something just because they deserve it, we can make every occasion special.

You can add a 'save for...' sticker to the outside of your Parcel or send us a message with any special requests and we will always do our best to help you achieve your gifting goals.

Beautiful Gifts filled with LovePractical, yet Stylish GiftsReusable Parcel London Gift Boxes

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Reviews

  • "This is the third time I’ve sent a lovely Parcel to my daughter in London from here in New Zealand. It’s so convenient."
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    Fiona

  • "So impressed with how easy this was to order internationally and send my BFF in London a birthday gift. "
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    Kaw

  • "I love sending these packages. I started using them for client gifts last year and each Parcel has been outstanding. "
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    Julia

  • "The best way to send love from far away! I have now sent two Parcels and both have just been impeccable."
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    Claire

Press Comments

"You need to get to know Parcel...Not only do they look unbelievably pretty but you can even build them yourself."
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Jan 2019

Stylist

"To cater for the time strapped shopper…Parcel London has some great themes."
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Dec 2019

The Telegraph

"Parcel is a clever take on a hamper for people who want to give gorgeous gifts but are short on time."
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Nov 2017

You Magazine

"Parcel London have the most ingenious idea that would make a great present for a friend or even yourself."
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Dec 2019

Hello Magazine

Delivery

Delivery is included in the price of the Parcel.

Mini Parcels are sent via Royal Mail 1st Class and Parcels are sent with UK Mail next day delivery service.

All orders received before 2pm will be processed and dispatched the same day, and will usually be delivered to your recipient the next working day.

Processing and dispatch for all items will take 1 working day for orders received after 2pm, and will usually be delivered to your recipient the next working day.

Please allow 2-4 days from ordering for the Parcel to be delivered. If your order is urgent, please contact us and we can arrange for a quicker dispatch and delivery where possible.

Mini Parcels are sent Royal Mail first class. The processing and delivery take 1-4 working days from ordering. *

How will the recipient know the Parcel is coming?

Each Parcel is hand-delivered by a DHL courier. The number provided at checkout will be sent a text message from DHL when your parcel is on its way (we request that you give the recipients UK mobile number rather than your own, we won't tell them what's coming, just that a delivery is due.) The text gives tracking information, a one-hour delivery slot, plus options to reschedule or leave in a safe place.

How do I reschedule a delivery?

If a delivery has been missed you can use your tracking number from the confirmation email or text from DHL to reschedule a delivery or choose a safe place for next time.

* Royal Mail strikes

During Royal Mail strikes all Mini Parcels will be sent with DHL at no extra cost.

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Gemini, Unit 3, 59 Derby Street, Manchester, M8 8HW, GB

Terms and Conditions

Returns and exchanges

Due to the personalisation element of our service we only accept returns if the Parcel or items included are damaged or defective. If this is the case, contact us within 7 days of receiving the Parcel and we can arrange an exchange or refund.

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Please see notonthehighstreet.com's terms & conditions.

Registered VAT No.: GB430745510