Send A Smile Gifting | Storefront | notonthehighstreet.com
Send a Smile Letterbox at recipients door

This Is Us

We turn everyday moments into lasting memories, one SMILE at a time... because in this fast paced world, sending a Smile can truly make a difference.

At Send a Smile, we believe that the best gifts are the ones that come from the heart. That’s why we’re dedicated to offering thoughtful, personalised gift boxes that make every occasion extra special.

Founded by lifelong friends Vix and Kerry, Send a Smile started with a shared passion for bringing joy to people’s lives through meaningful and memorable gifts. As a midwife, Vix knows the power of small acts of kindness, while Kerry’s personal experience with her daughter’s Type 1 Diabetes inspired them to create gift boxes that cater to a variety of needs, from medical diagnoses to celebratory moments.

Whether it’s a chemo care package, a birthday surprise, or a last-minute treat for someone you love, we’ve got you covered. We take the hassle out of gift-giving with our range of carefully curated boxes that are designed to surprise and delight, no matter the occasion.

Sending Hugs Letterbox GiftLetterbox GiftsLetterbox Gift By Door

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Delivery

Mainland UK Shipping Information

Order Cut-Off Times:

Monday to Friday: Order by 2pm for same-day dispatch.

Saturday: Order by 10am for same-day dispatch.

Delivery Options:

Royal Mail 48 Tracked | £3.95 | 2-3 Days Delivery

Royal Mail 24 Tracked | £4.99 | 1-2 Days Delivery

While 95% of deliveries arrive the next day, it may take longer. For guaranteed delivery, choose Special Delivery.

Important Notes:

24 Tracked: This is not a guaranteed service. While we strive to ensure timely delivery, factors beyond our control may affect this.

Personalised Orders: Shipped Monday to Friday only. Orders placed after 2pm on Friday, or over the weekend, will be dispatched on Monday.

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

19 Drake Avenue, Eastbourne, East Sussex, BN23 6BW, GB

Terms and Conditions

At Send a Smile, we want you to be delighted with your purchase. If something isn’t quite right, we’re here to help!

Due to the nature of our gift boxes, we can only offer refunds or replacements in the case of:

Items arriving damaged or faulty.

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Please see notonthehighstreet.com's terms & conditions.