Songs Of Ink And Steel | Storefront | notonthehighstreet.com
Leopard Pendant Palm Tree Pendant and Tree Necklace

About Us

Each piece of jewellery we make tells a story, with you as its narrator.

Songs of Ink and Steel is a luxury jewellery and accessories company specialising in high quality products, beautifully personalised to create treasured bespoke gifts.

Trained silversmiths, we have a love of designing and creating unusual and exclusive contemporary jewellery from our studio in Derbyshire for men, women and children.

Our gorgeous wearable pieces made in the UK from sterling silver and gold, personalised by our in house engraver and finished with stunning semi precious stones and pearls are truly bespoke and special.

We are always happy to discuss changes to designs, be it changing one stone for another or changing the size or even the finish! Nothing is too much trouble and we always seek to achieve 100% customer satisfaction so are always on hand to answer any questions you have quickly and easily, so do email us for a chat about your requirements. We look forward to it!

9ct Yellow Gold Bee NecklaceStack of Rings Ready for PersonalisationPersonalised Snowdrop Birth Flower Disc

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Reviews

  • "Absolutely beautiful!. It fits perfectly and feels so comfortable (I wear it as a thumb ring). It arrived ahead of when I expected too, so very impressed. Nicely packaged with a little cleaning cloth and information on how I can keep this lovely piece of jewellery clean and tidy. Highly recommended!"
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    Belinda

  • "Blown away how beautiful this is! Such good quality- the engraving is so clear and detailed. Very happy thank you so much!"
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    Leanne

  • "Really good quality. The item definitely matched the online description & exceeded my expectations."
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    Heather

  • "Gift for my grand daughter, she loves the ring, has had many compliments and people asking where it came from. The inscription made it extra special. Thank you! It is a beautiful, well made ring. "
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    Linda

Delivery

Our standard delivery service is free and orders are sent using Royal mail 1st class post.

This service by Royal Mail has a delivery estimate of 1-3 working days, this however is a guideline and is not a guaranteed timeframe.

Express Service - is via Royal Mail and is a signed for tracked service.

Worldwide Delivery - is via Royal Mail and is a tracked service taking 10-15 days on average depending on the destination country.

When ordering to a country outside of the UK, your items may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

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Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

89 Maple Drive, Chellaston, Derby, DE73 6RX, GB

Terms and Conditions

We aim to dispatch orders within 5 working days.

WHAT IS YOUR RETURNS POLICY?

We offer a refund or exchange within 14 days of purchase on all unpersonalised items, as long as it is in its original packaging and condition. If a personalised item is unsuitable we will happily work with you to try and resolve the problem by modifying the item.

A custom order is any order that is commissioned, modified, personalised, customised, or manufactured in accordance with your specific requirements. This includes (but is not limited to):

* Any item that includes any engraving - including those separate from the main item (such as pendants or bracelets with added discs).

*Any piece that has the finish changed - including the addition or removal of oxidation and/or metal plating not offered as standard on the drop-down choices.

*Any piece of non-standard size that cannot be selected in our drop-down choices.

*Any piece that has been specifically designed in direct collaboration with you, the customer.

These items are excluded from returns or exchanges as per The Consumer Protection (Distance Selling) Regulations 2000 unless faulty. This law applies to all countries that we sell to.

We cannot accept refunds or exchanges on earrings for hygiene reasons.

We offer a years guarantee on all our products. The guarantee lapses in the event of incorrect use, third-party repairs and careless handling and the warranty does not cover wear-and-tear, wear parts such as silk, leather or waxed cotton. Please note the special care instructions issued with your purchase.

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Please see notonthehighstreet.com's terms & conditions.

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