Wonder Wedding Stationery

Orders

Please check with us regarding timings for your wedding stationery

We have the right to amend our pricing as and when we choose, unless it is within the 14 day quote period

Our minimum order applies to different variations, for example, day and evening invitations

If you order below our minimum order amount, you will be charged the minimum order amount

If you would like your guest names printed on your invitations, this will be an additional cost

All Save the Dates and Wedding Invitations come with free white envelopes

Coloured envelopes are an additional cost

Refunds

If your work has been sent to print, we cannot offer any refunds

Samples

Physical colours may vary from those on screen

All samples are non-customisable

We do not offer Samples in every colour option

Collections

We have acquired our fonts legally, using the correct commercial license

We reserve the right to not disclose details regarding the colours/fonts/illustrations and other assets we use

We are happy to make small amends to our existing Collections, which is included in the price. We reserve the right to decide whether an amend is too large not to be subject to an additional cost

If you exceed our recommended word and/or character count, your design may look different, though we will try our best to keep your stationery as similar to our examples as possible

All font choices apply to text such as names, headings and titles unless otherwise specified.

Amends

You are entitled to 3 rounds of amends for free

Any amend after your 3 free rounds, regardless how big or small, is chargeable at £10 per round

If you wish to change your selected design once we have already spent time inputting your information, there will be a charge of £10 that must be paid in full before any more progress is to be made

Digital proofs

Once we have received your wedding stationery content, we will send you a digital proof of what your stationery will look like for you to approve, prior to printing

When providing us your wedding stationery content, please ensure to read and check your content carefully as we are not responsible for spell checking and altering grammar mistakes. We will copy and paste what has been provided and will not make any changes to the content you have supplied

We own the rights to the pdf. file we send you

You do not have the right to screenshot, print or share the digital proof we send you as we hold the copyright for said file

Once you have approved your design and are happy for us to print, any further changes may result in a charge for a full order

It is your responsibility to carefully check a digital proof for any mistakes, including but not limited to colour, grammar, design, spelling etc

Delivery

We need to know of any issues within 24 hours of receiving your wedding stationery, so please ensure to check your order carefully

We do our best to package everything as carefully as possible, therefore we are not responsible for any damage incurred after the 24 hour period after receiving your stationery

Any postage taxes that occur are not our responsibility as different areas have different rules and it is the customers responsibility to ensure they have checked this and are prepared to pay any additional costs

Once stationery has been dispatched, any postage delays are not our responsibility

If you have provided us with an incorrect address, we will not post out another order. You will be charged the full order amount if you would like another order

We work from our home studio, therefore we will not accept any attempt to collect stationery from our home

Discrepancies

We are not responsible for any colour discrepancies as physical colours can vary from those on screen

For colour consistency, we recommend you order your stationery in one order, no more than 1 day apart. Colours are added digitally and shades and tones can vary slightly based on ink levels, machinery etc, similar to wallpaper, for example

We cannot guarantee colours will match exact shades, though we will do our best

Colours can vary slightly based on the paper stock in which they are printed on, therefore the same colour may appear differently on Wedding Invitations and a Welcome Sign, for example.

Any handmade items you purchase, e.g. wax seals, will vary slightly from one to the other

Advertising

We have the right to publish images of your stationery for advertising purposes, unless you have told us otherwise

Copyright 

All work designed by us is subject to copyright

You cannot use any of our work without our permission

We will not send you our artwork as a jpeg., png. or any other image file type as use of these files is prohibited

Any hymns, readings, artwork, graphics etc you provide us are your responsibility to ensure correct copyright has been obtained and you are allowed to use it; we are not responsible

We will take legal action against anyone found to be using our work that breaks our copyright rules which have been clearly described

Trade Mark

‘Wonder Wedding Stationery’ is a registered trade mark in the UK

Trade mark number UK00003572362